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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Topic: Customer Retention

Trying not to let the good ones get away.

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Recap: [What’s the Future] of Business by Brian Solis

Consumed => Chapter by chapter recap: “[What’s the Future] of Business” by Brian Solis.

[What’s the Future] of Business – Chapter 17 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 17 (The Hero’s Journey)” by Brian Solis.

Customer Lifecycle Marketing

Consumed => “The 8 Traits of Customer-Relevant Companies” by Leonard Klie on CRM Magazine.

[What’s the Future] of Business – Chapter 16 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 16 (The Dilemma’s Innovator)” by Brian Solis.

Measuring Your Business Focus

Answered => “How do you know you are focusing on what really matters to your business?” on Quora.

[What’s the Future] of Business – Chapter 15 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 15 (Innovate or Die)” by Brian Solis.

[What’s the Future] of Business – Chapter 14 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 14 (Why User Experience is Critical to Customer Relationships)” by Brian Solis.

[What’s the Future] of Business – Chapter 13 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 13 (The Important of Brand in an Era of Digital Darwinism)” by Brian Solis.

[What’s the Future] of Business – Chapter 12 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 12 (The Six Pillars of Social Commerce – Understanding the Psychology of Engagement)” by Brian Solis.

[What’s the Future] of Business – Chapter 11 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 11 (Improving the UMOT to Optimize the ZMOT)” by Brian Solis.

[What’s the Future] of Business – Chapter 10 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 10 (Inside The Ellipse: Embarking on the Dynamic Customer Journey)” by Brian Solis.

[What’s the Future] of Business – Chapter 9 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 9 (The Dynamic Customer Journey)” by Brian Solis.

[What’s the Future] of Business – Chapter 8 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 8 (Opening a Window into New Consumerism)” by Brian Solis.

[What’s the Future] of Business – Chapter 7 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 7 (The Ultimate Moment of Truth)” by Brian Solis.

The six myths of innovation

Consumed => “Debunking the Myth of Innovation” by Adam Bluestein on Inc Magazine.

[What’s the Future] of Business – Chapter 6 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 6 (The Zero Moment of Truth)” by Brian Solis.

[What’s the Future] of Business – Chapter 5 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 5 (The Dim Light at the End of the Funnel)” by Brian Solis.

[What’s the Future] of Business – Chapter 4 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 4 (The New Customer Hierarchy)” by Brian Solis.

Yeah! What Seth Godin said…

Consumed => “Unreasonable clients” by Seth Godin on his blog.

[What’s the Future] of Business – Chapter 3 by Brian Solis

Consumed => “[What’s the Future] of Business – Chapter 3 (Meet the New Generation of Customers…Generation C)” by Brian Solis.