Chief Alchemist - Business Consulting For The 21st Century Via A Holistic & Intelligent Approach
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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Topic: CRM

Customer Relationship Management - Trying to manage who, what, where, when and why.

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Is there anything WordPress can’t do?

Answered => “Is there any WordPress themes to display marketing materials and has CRM too?” on Quora.

Networking ninja-style

Consumed => “The 10 Secrets That Make Networking Easy, Fun and Ridiculously Effective” by Neil Patel on Quick Sprout.

Another vote for Yammer

Consumed => “The 2011 CRM Rising Stars” by the Editors of CRM magazine on Destination CRM.

Listening is a powerful tool and it’s free too

Consumed => “Companies That Listen Get Results” by Leonard Klie on Destination CRM.

Don’t just use the CRM tool, use it correctly

Consumed => “Turbocharging CRM with Good Data” by Jim Dickie on Destination CRM.

The benefits of predictive analytics

Consumed => “CRM + Predictive Analytics: Why It All Adds Up” by Eric Barkin on Destination CRM.

5 tips for improving sales

Consumed => “Five Success Secrets of the World’s Top Sales Organizations” by Kim Wright Wiley on Selling Power.

I said it before (and I’ll say it again), be proactive!

Consumed => “Proactive: Take the Initiative” by Lauren McKay on Destination CRM.

Fact: Buzzwords are a necessary evil

Consumed => “Buzz, Buzz, Buzz” by Lior Arussy on Destination CRM.

Don’t increase price, increase value

Consumed => “Setting and Increasing Pricing Involves Evaluation, Not Fear” by Rick Caro on ClubIndustry.com.

How technology has redefined “best customer”

Consumed => “Playing Favorites: Identify Your Best Customers” by Randy Myers on Entrepreneur.com.

Free Salesforce.com for Nonprofits

FYI => Salesforce.com offers a free version for 501(c)(3)s.

Three Friendly Reminders

Consumed => “Email Marketing 2.0: the Three Techniques That Will Actually Make a Difference In Your Email Marketing” on InfusionSoft.com.

Taking It All In

Bookmarked => CRM Magazine: August 2010 issue on DestinationCRM.com.

How Sweet CRM Is

Consumed => The CRM Elite: Sweetening the Deal – JellyBelly and Microsoft Dynamics CRM” by Lauren McKay on DestinationCRM.com.

Less Leads To More Sales

Consumed => “The CRM Elite: Raising the Roof – Beazer Homes USA” by Koa Beck on DestinationCRM.com.

Customer Experience Management

Consumed => “CRM’s Hard Lessons” by Jill Dyché on Baseline.com