The consequence of decisions and answers without context
Consumed => “CIOs Must Learn the Politics of No” by Kim S. Nash on CIO Magazine.
=> My value add (i.e., left a comment)…
Yet another Must-Read. Thanks Kim S. Nash.
Moi? “The Politics of No” is a symptom. It is not the root disease(s). If there is a lack of clarity, transparency and communication, as well as lack of context and process, then there is naturally going to be inefficiencies and backlash.
Regardless of yes or no, a decision should be wrapped in context. That is, based on biz needs X, market conditions Y and executive vision Z, the answer is ____. With that even a yes could fall from grace if its purpose / goal / desired outcome is no longer a good fit.
My point is, it’s not just no that can hurt. Just the same, a bad (?) yes can do damage to the morale of IT staff if the context isn’t properly communicated, yes?