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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Slack has Empathy

Consumed => “Slack’s $2.8 Billion Dollar Secret Sauce” by Andrew Wilkinson on Medium.

https://medium.com/@awilkinson/slack-s-2-8-billion-dollar-secret-sauce-5c5ec7117908

The arc here, especially given the HipChat example, seems to an experience that is natural, organic and human vs one that is stiff, stuff and wanna-be enterprise. That is, Slack feels like the way most people work, or want to work. It’s not an application with some set of features. It’s a product with an experience. Slack is your friend, not some tool.

It’s actually very simple: Slack is massive because…Slack has empathy.

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