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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

It’s About Defining Business Needs

Consumed => “Business Cases Aren’t A Waste of Time” by Bart Perkins on

Left a comment:

Should IT get involved sooner rather than later? Absolutely. Even during initial high level discussions IT could help to analyze, define, prune and shape basic direction.

Most importantly, IT should there to consult and insist that the project focuses on business needs. Not wants. Not “what would be cool is…” But actual business needs! The closer the project (and IT’s involvement) starts relative to the needs’ target, the more likely the completed project is to… now get this… meet business needs.

Too often it seems, on projects both big and small, systems and sites are developed reactively based on user wants. Ultimately, that results in a lot of unnecessary work nailing down functionality that doesn’t serve the business. The  system/site  disappoints and requires still more budget and resources to be “fixed”.

Call it a business case. Call it where ever you want. But any deviation from business needs is an opportunity for the user to say, “It’s IT’s fault…” and “IT doesn’t understand the business…”. Or are you expecting the client will  say, “It’s our fault. We spoke too much about wants and not enough about needs”?

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