Is there anything WordPress can’t do?
Answered => “Is there any WordPress themes to display marketing materials and has CRM too?” on Quora.
=> My answer…
Thanks for the A2A.
What I’m struggling with is “…AND has a CRM too…”
The thing is, WordPress is a Content Management Systems (CMS) that’s build (for all practical purposes) with the WP framework. Think Zend Framework, but different. The true product is the framework. The CMS, themes, plugins, etc. are manifestations of that framework. They are simply examples of what you can do with the WordPress framework.
I digress :)
The point I’m trying to make is that even as a flexible and extendable framework, WP is not a hammer and every business problem in need of a solution is a nail. I think – and granted this is subjective – but sometimes (too often?) people expect too much from WP. It’s not the framework / CMS version of the God Particle :) It’s not THE best solution for EVERY web based business problem. Heck, WP is still trying to shake its blog base roots (if you asked me).
I’m still digressing. Sorry :)
Don’t get me wrong, I’m sure there’s someone, somewhere who’s leaned in to WP and built a CRM. Will it trump Zoho’s or Salesforce? Probably not. But it all depends on what level of CRM you need, what you expect in terms of support, how you might migrate if you outgrow it, etc.
Before you tie yourself to WP as a CRM I would grab a coffee and ponder than idea a bit.
All that being said, it is possible to integrate a front-end form and have it dump into Saleforce. You can do it “manually” (read: grow your own code – which I’ve done) or there’s a Salesforce plugin for Gravity Forms (WordPress Plugin) that works really nice – which I’ve also done. There may be integrations with other CRMs but I’m not aware of them, at this time.
I hope this helps. Let us know how you made out.