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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

How to make your business world a better place

Consumed => “Management Tip of the Day: Steps to Influence Culture” on HBR.

http://web.hbr.org/email/archive/managementtip.php?date=090911

As pulled from an earlier full article:

http://blogs.hbr.org/ashkenas/2011/06/you-cant-dictate-culture-but-y.html

This reminds me of a conversation I had with the owner of a small/medium PHP development shop a few months back. BR had about 20 employees and best I could tell there wasn’t a second in command. There wasn’t even a third in command. Over the course of the conversation RB noted more than once his/her disappointment in the team’s ability to perform independently and at a high leave.

That said, I got the feeling BR did a lot of hand holding (read: micro managing.) Fact: Your kids won’t learn to add if you’re always doing their math homework for them. The irony here is/was BR was the gate keeper. That is, she/he did the hiring. I can’t help but wonder if the “free thinkers” weren’t being hired or were quick to leave because of the limiting environment. BR’s outfit was successful, at least on the surface. However, a span of control of 15-20+ is no doubt “peculiar”.

My point being, culture starts at the front door. If you want leaders, don’t hire sheep. If you want innovation, then don’t hire and reward those who reflect the status quo. Obviously, it’s unreasonable to hire A and B but expect X, Y & Z.

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