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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Focus – Daniel Goleman: Chapter 13 (System Blindness)

Consumed => “Focus: Chapter Chapter 13 (System Blindness)” by Daniel Goleman.

=> Key takeaway (page 142)…

“We think we are held up because of that traffic jam, but the jam itself emerges from the dynamics of highway systems. The disconnect between such systems and how we relate to them begins with distortions in our mental models. We blame those other drivers clogging the road but fail to take into account the system dynamics that put them there.”

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