Engagement leads to innovation
Consumed => “Interview: George Kohlrieser – What IT Leaders Can Learn From Hostage Negotiators” by Kim S. Nash on CIO Online.
=> My value add (i.e., left a comment)…
As is often the case, Kim Nash picks another winner. Thanks Kim.
One thing to add, please.
Re: GK said: Leaders often say, “I don’t have time to care.”
Sadly, this is true. However, by definition these are not leaders. They might be at the top of the org chart. They might be a captain of their industry. They might even pull down seven figures of more, but they are not leaders.
In short, I agree with George, it’s time to update the definition of leadership, as well as what it takes to optimize an organization / brand / product.