Chief Alchemist - Business Consulting For The 21st Century Via A Holistic & Intelligent Approach
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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Don Peppers, Martha Rogers and “Extreme Trust”

Consumed => “Don Peppers and Martha Rogers: Customer Relationships and Extreme Trust by Judith Aquino on Destination CRM.

http://www.destinationcrm.com/Articles/Columns-Departments/Insight/Customer-Relationships-and-Extreme-Trust-82576.aspx

=> My value add (i.e., left a comment)…

All very true. And for those who don’t have the time to read “Extreme Trust”, I’ll sum it up in five simple words…Actions speak louder than words.

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