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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Does your product suffer from the Peter Principle

Consumed => “Feature-Rich or Just Plain Useless?” by Theresa Cramer on EContent Magazine.

=> My value add (i.e., left a comment)…

Re: Consumers want the information they need, on the device of their choosing.”

Yes, very true.

Yet, while I’m certainly not in favor of code / feature bloat, the issue is that different consumers want to consume different content in different ways at different time with different feature wants / needs / preferences. Chances are (i.e., I don’t have real data to support this theory) heavy users are also the most vocal. The reality is, development teams are responsive to those who engage the product / brand (i.e., use the contact us, forums, etc.) and that can have sub-optimal influence on the product’s market / user sweet spot (i.e., users such as yourself). It would seem that the infamous Peter Principle can be applied to a product’s feature set as well, yes?

The moral of the story? Lean / agile product development should be tempered a bit. New features should be vetted with the consideration of all users, not just those who are the most vocal. This isn’t a content production issue as much as one of product development.

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