Chief Alchemist - Business Consulting For The 21st Century Via A Holistic & Intelligent Approach
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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Customer is so 20th Century

Consumed => “Customer Is a Dirty Word” by Chris Brogan on his site/blog.

http://www.chrisbrogan.com/customer-is-a-dirty-word

=> Value add (i.e., left a comment)…

And this is exactly why I believe using the words Guest and Guest-centic are a better ways to think about and address your well…um…Guests. (Note: It’s an upper case G, not lower. Get it?)

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