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Business Consulting For The 21st Century Via A Holistic & Intelligent Approach

Communication: It’s not just about words

Consumed => “When Words Fail” by Charalambos Vlachoutsicos on HBR.

http://blogs.hbr.org/cs/2012/03/when_words_fail.html

=> My value add (i.e., left a comment)…

As it is said, “Actions speak louder than words.”

However, such a truth is a two way street. You can’t act one way and then expect words that are contrary to stick.

And it’s also true that, “It’s not just want you say, but how and when you say it.”

In short, communication always has context. It’s not just about words.

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